Wall of FamePreferred Automotive Specialists "Wall of Fame". Why our customers love us and keep coming back. We are large enough to serve you...small enough to know you.
5

So, initially I was only going to get an oil change. Being ever-so-cautious, I decided to have the brakes checked too, which was a Blessing in disguise! My calibers needed to be replaced. I noticed the difference as soon as I began driving. That resistance to picking up speed, and sluggishness that must have been being created by that locked on caliber was gone. Another great job guys! Thank you!!! :-)

HI Bernette, Our customers safety and satisfaction is important to us here at Preferred Automotive. Our staff always goes the extra mile in making your service reliable, fast, and affordable. Thank you again for taking the time to write a review and for being a loyal customer for all these years !

- Preferred Automotive Specialists
5

Had brakes put on, oil changes and other work done. Very professional and informative. Very trustworthy.

Hi Joann, thank you so much for the 5 star review ! Here at Preferred, we hire the "best fit" employees to get the job done. Our staff is extremely dedicated in providing excellent service each and every day, that's just one of our many competitive advantages. We are looking forward to seeing you on your next visit!

- Preferred Automotive Specialists
5

Excellent car service place to go! Customer service is outstanding!

Thank you Jeff for the positive review, it is greatly appreciated! We love to see returning customers. Our staff is extremely dedicated in providing excellent service each and every day, that's just one of our many competitive advantages. We are looking forward to seeing you on your next visit!

- Preferred Automotive Specialists
5

Excellent Service in every way.

Kenny, thank you for being a loyal customer these past few years & the 5 STAR review ! The best compliment you can give is referring us to your friends and family. We look forward to seeing you again!

- Preferred Automotive Specialists
5

You guys rock! Ashley at the front desk is knowledgeable and attentive. A great person to meet on my first visit. You repaired my vehicle ahead of schedule which allowed me to keep my work appointments. BTW, I like what you have down to the place. New paint job, signage,, lighting, etc. I especially love the racing car chairs! All the best.

Thank you so much for the 5 STAR review! We love to meet new customers! Ashley, our service manager, has over 10 years experience in the automotive business as a parts manager , service writer and she coordinates our "day to day" service operation. Great customer service is what makes Preferred Automotive stand out from the rest as well as providing a comfortable waiting room and expeditiously repairing your vehicle to get you back on the road.

- Preferred Automotive Specialists
5

Very pleased with the service! Will return in the future.

Robin,thank you for being a loyal customer these past few years & the 5 STAR review ! The best compliment you can give is referring us to your friends and family. We look forward to seeing you again!

- Preferred Automotive Specialists
5

This is my new favorite shop I’ve been to in Philadelphia. I’ve been trying places in the area for around 8 years and so far this is the only place I would recommend to any of my friends. I have an older model sprinter van and Tom took the time to walk me around and answer all my questions. Also their new shop is clean and organized like a shop should be. This place is out of the way for me and I would go back.

Brendan, Thank you for the 5 STAR review ! We take pride in the appearance of our shop and organization is the key to great customer service. Thomas M. Palermo, is our VP / General Manager - Tom has over 25 years of educational and hands-on experience in the automotive business. Tom and the Preferred staff are extremely dedicated in providing excellent service . We are looking forward to seeing you on your next visit!

- Preferred Automotive Specialists
5

Very professional. Came in for a state inspection. My vehicle passed inspection but I was also given a detailed explanation of what needed to be fixed on my car.

Thank You Mauricio for your 5 STAR review ! Our staff is extremely dedicated in providing excellent service each and every day, that's just one of our many competitive advantages. We are looking forward to seeing you on your next visit!

- Preferred Automotive Specialists
5

Everyone was great, service was quick, easy, and reasonable!

Thank You Ann for the 5 star review and you kind words . We hire the "best fit" employees to get the job done. Our staff is extremely dedicated in providing excellent service each and every day, that's just one of our many competitive advantages. We are looking forward to seeing you on your next visit!

- Preferred Automotive Specialists
5

My wife used Preferred Automotive for any repairs that she needed on her 2012 BMW 328 and both my wife and I were very satisfied with the work, professionalism, pleasant atmosphere and exact diagnosis of any problem that were encountered. The staff are very welcoming and warming and make the experience very relaxing. I recently took my 2014 Chevy Impala in for brake service which I have been having a problem with since purchasing the vehicle, took it back to the dealer twice and within months the same issue would return. I already knew that if I would have any future issues that I was going to take my vehicle to Preferred for service. I got my vehicle back after the service and the feel of pressing down on the brake pedal I have never felt that before and knew and felt that I can drive and feel safe and not have the fear of running into the back of another vehicle. We live in Mt. Laurel, NJ and I have a real true mechanic that I have no problem navigating through the most confusing city to take my vehicle for service. I work for a Mortgage company in which a lot of our employees work in NJ but reside in PA and I will make sure to refer anyone with car issues to Preferred Automotive.

Thank you, Lawrence! Our staff always goes the extra mile in making your service reliable, fast, and affordable. The best compliment you can give is referring us to your friends and family. We are looking forward to seeing you on your next visit! Thank you again for taking the time to write a review, we are very appreciative!

- Preferred Automotive Specialists
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