My vehicle broke down on a Saturday afternoon that left me in a dangerous location. I called Preferred Automotive Specialist requesting a tow truck. They first told me I had a 45 min wait time for a tow truck. A tow truck showed up much sooner , the driver informed me he was the guy I was talking to. He decided to leave the counter he was working and come get my vehicle because I was in a dangerous location. I certainly was very appreciative of the quick response. The same day I received I call telling me the problem that caused my vehicle to shut down. My vehicle was fixed on Monday, the towing and repair charge was very fare. My bad experience with my vehicle breaking down was turned into a very thankful experience.
Thank you for the review, Bob! From picking you up when you break down to towing you back to our shop, your safety is our main priority. We are pleased that we were able to turn what was a bad situation into a satisfying experience. We look forward to seeing you again!
- Preferred Automotive Specialists